10 Must-Ask Questions Before Choosing a Caterer for Your Event

Lobster fritters with red pepper rouille served at a Boston event by Johnny Burke Catering.

Picture this: you’ve organized every aspect of your event—the ideal location, beautiful decor, and a thoughtfully selected guest list. But when the food is delivered, it’s cold, flavorless, and not according to the theme. Now, your event isn’t as enchanting as you had hoped. Catering can make or break an event, so selecting the proper caterer is one of your most significant choices.

With so many options to choose from, it’s natural to feel swamped. How do you make sure that your caterer not only serves up terrific food but also an overall smooth dining experience? The solution is simply asking the correct questions. Before signing contracts, here are ten questions to ask to enable you to pick the best caterer for your function.

Why Choosing the Right Caterer Matters

A caterer does not simply serve food—they craft the entire guest experience. A well-planned, professional caterer ensures meals are served promptly, dietary restrictions are accommodated, and each bite tastes as good as it looks.

Aside from the food, excellent catering is about skilled logistics, great service, and considerate presentation. Whether a corporate event, wedding, or family reunion, the proper caterer makes your guests feel well taken care of. From serving special dietary needs to handling timing with ease, your caterer is instrumental in making your event memorable.

Good event catering in Boston isn’t simply a matter of feeding people—it’s about creating an experience. 

Question #1: Are You Available on My Date?

The first and most important question to put to any caterer is whether they are free on your event date. Quality caterers tend to book up months or even years in advance, particularly around peak wedding and holiday periods. 

Aside from mere availability, it’s also worth inquiring if the caterer is working on several events on the same day. If so, you should ascertain that they have the resources and people to deliver the quality you need. 

If your date is flexible, you may have more success booking your first-choice caterer. Some caterers also offer discounts for slower days, so it’s worth inquiring if there’s room for negotiation based on price, depending on the date you select. Availability must always be your top priority since it will establish the basis for the rest of your planning process.

Question #2: What Types of Events Do You Specialize In?

Not all catering firms are equal. Some caterers do plated weddings for large groups, and others do corporate lunches for smaller, casual crowds. Knowing what kind of events your caterer is experienced in is important in helping them meet your requirements.

Catering for family events, for instance, requires a different approach than catering for a high-end gala. Given that you will most likely host birthdays, family reunions, and kid-friendly events, your caterer needs to be comfortable catering to an informal atmosphere. If you’re hosting a black-tie event, your caterer needs the ability to serve fancy, gourmet-type dishes that are served in a presentable way.

Request examples of previous events like yours. If possible, ask for photographs, a sample menu, or references from past clients. This guarantees they can provide a customized experience as opposed to a generic, one-size-fits-all experience.

Question #3: Can You Accommodate Dietary Restrictions?

Heirloom tomato and burrata salad with fresh pesto, crafted for dietary-conscious catering in Boston.

Dietary restrictions and allergies are a significant concern for many event hosts. Whether you have guests who are vegan, gluten-free, or require nut-free meals, your caterer should be able to accommodate these needs safely and deliciously.

When discussing dietary accommodations, ask about the steps the caterer takes to prevent cross-contamination. A professional caterer should have clear protocols in place to ensure food safety, especially for severe allergies. Kids’ menu catering is another important aspect to consider, as children often have different dietary preferences or requirements.

Question #4: Do You Offer Tastings?

One of the finest ways to know whether a caterer’s food is of good quality is to book a tasting. Tastings allow you to see, smell, and taste the dishes before finally deciding.

Tastings are also a time to personalize your menu. You can give input, ask for changes, and make sure the food meets your expectations. Besides testing taste, pay attention to the caterer’s presentation and detail.

A good caterer will embrace tastings as a means of demonstrating their expertise and dedication to customer satisfaction.

Question #5: What Is Included in Your Pricing?

Nobody welcomes surprise fees. An itemized, line-by-line list of expenses—food, service, rentals, taxes, and gratuities—is sure to keep you from any hidden costs.

Request a sample invoice so you’ll know specifically what is included and what is extra. Some caterers have packages that cover staffing, tableware, and linens, while others bill extra for each component. Getting these questions answered up front ensures your budget stays sound.

Question #6: Do You Provide Set-Up and Clean-Up Services?

Excellent catering is not merely about food—it’s about the whole experience of dining. Some caterers offer full set-up and cleaning of the event, while others simply serve the food.

Making these details clear upfront (and having them in your contract) can prevent last-minute hassles. Having a caterer that provides full service, including clean-up, can be a lifesaver. If they don’t include these services, you might need to bring in extra staff to deal with the logistics.

Question #7: Can You Customize the Menu?

Applewood roasted duck taco with pasilla lime aioli and pickled jicama slaw from a custom Boston catering menu.

A customized menu can take your event to the next level, whether you desire to emphasize a cultural theme or showcase your personal favorites.

An accommodating caterer will collaborate with you to develop a menu that reflects your concept. Customization makes your event stand out and feel special instead of cookie-cutter. If there are certain dishes you specifically want, inquire if they can be included on the menu.

Question #8: What’s Your Staff-to-Guest Ratio?

Nobody likes to wait too long for their food. A proper staff-to-guest ratio guarantees quick service, avoiding long queues or delays.

Having a well-staffed event translates to guests being served quickly, tables being cleared quickly, and everyone having a smooth dining experience. In general, the ideal ratio is one server per 10-15 guests for plated meals and one per 20-30 guests for buffets.

Question #9: Can You Show Me Reviews or References?

A caterer’s reputation says it all. Before making a decision, request testimonials, Google reviews, or direct references from former clients.

Family occasion catering, especially, demands a reliable caterer who knows the significance of details, communication, and guest satisfaction. If possible, request to see pictures or videos of previous events they’ve catered to get an idea of their presentation and professionalism.

Question #10: What Happens If There’s a Last-Minute Issue?

Even the best-laid plans can go awry. Whether it’s a staffing shortage, bad weather, or last-minute venue changes, your caterer must have a good contingency plan in place.

Find out how they deal with emergencies to keep your event running smoothly and stress-free. A good caterer should be able to handle kids’ menu catering requirements as well as being able to tackle last-minute hiccups like food substitutions or changes in staff.

Why Choose Johnny Burke Catering & Events

At Johnny Burke Catering & Events, we know that each event is special. That’s why we pride ourselves on providing personalized menus, flawless service, and a dedication to excellence.

Whether it’s weddings, corporate events, or family reunions, we specialize in delivering memorable dining experiences. Our staff coordinates dietary requirements, setup, and cleanup, and every bite is prepared with love. For Boston catering companies that value quality, flexibility, and guest satisfaction, Johnny Burke Catering & Events is at your service.

Selecting a caterer is undoubtedly one of the biggest decisions for your event. By asking the right questions, you will be informed, avoid any surprises, and ensure your guests will have a memorable dining experience. 

Don’t forget, a good caterer will welcome this conversation, as it shows you are an informed and prepared client! If you are searching for professional event catering in Boston, Johnny Burke Catering & Events is ready to help you execute your vision. 

Get in touch with us today to begin planning your menu!